Refund Policy
1. Refund Time Frame
You have 7 days from the date of purchase to request a refund. After 7 days, we unfortunately cannot offer a refund.
2. Conditions for Refund
To be eligible for a refund, your request must meet one of the following conditions:
- Problem with Template Files: If there is an issue with the template files that prevents them from functioning as described.
- Not Finding What You Were Looking For: If the product you purchased did not meet your expectations or needs, and you are unable to find a suitable solution.
3. Refund Method
Refunds will be issued to the original payment method used for the purchase.
5. Refund Request Process
To request a refund, please fill out the Refund Request Form on our website: Submit Refund Request
Alternatively, you can contact us via email at contact@santafoot.com or use our website’s contact form.